For patients
Everything you need before your visit: how to book, what to bring, insurance and payment, and answers to common questions.
Book an appointment
Call the front desk at (555) 010-0123 during opening hours, or use our contact form to request a time. We will confirm your appointment by phone or email.
If you think you are having a medical emergency, call 911 or go to the nearest emergency room.
Your first visit
Please arrive 15 minutes early so we can complete your registration.
What to bring
- A photo ID
- Your insurance card, if you have one
- A list of medicines you take, including vitamins and supplements
- Any recent test results or records from other providers
- For children: vaccination records
What to expect
- Check-in and a short registration form
- A conversation with your clinician about your health history and any concerns
- An exam, if needed
- A clear summary of next steps before you leave
Insurance and payment
We work with many major insurance plans. Because plans change often, please call us before your visit to confirm that we are in-network with your plan.
- Co-pays are due at the time of your visit
- We accept cash, debit and major credit cards
- If you do not have insurance, ask us about self-pay pricing before your visit
- Questions about a bill? Call the front desk and ask for the billing team
Frequently asked questions
Do you accept new patients?
Please call the front desk to check current availability for new patients. We will explain how to register and what to bring.
Can my whole family be seen here?
Yes. We offer primary care for children and adults and general dental care, so family members can often book visits on the same day.
How do I cancel or change an appointment?
Please call us at (555) 010-0123 at least 24 hours before your appointment so we can offer the time to another patient.
Can I get a copy of my records?
Yes. Ask the front desk for a records request form. We will explain how long it takes and how you will receive your records.
Is the contact form secure for medical questions?
Please do not send medical details through the website form. Use it only for appointment requests and general questions, and call us for anything about your health.
Questions? We are here to help.
Call us at (555) 010-0123 or send a message and our front desk will reply within one business day.